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MIT Professor scans brains looking for clues on entrepreneurship

Prof Zollo at MIT worked with a group of scientists to analyse differences between entrepreneurs and manager’s brains. Turns out some parts of the brain is wired differently. More from their siteĀ [Also read my earlier post on Amateurs vs Professionals ] In our study, we used an fMRI to map brain activity in 25 entrepreneurs […]

Providing great service requires trade-offs. And acceptance of the tradeoffs.

Some great insights from the book, Uncommon Service Companies that excel at service typically do a great job in four areas: identifying the attributes of service they’re competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Excellence requires sacrifice. […]

Providing great service requires trade-offs. And acceptance of the tradeoffs.

Some great insights from the book, Uncommon Service Companies that excel at service typically do a great job in four areas: identifying the attributes of service they’re competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Excellence requires sacrifice. […]

X-Boxification of Healthcare

The lesson for healthcare providers is that new reimbursement models such as various accountable models (e.g., ACOs, Health Homes, etc.) will have entirely different success metrics. They will also have new competitors. For example, a hospital-based ACO is just as likely to be competing with a large multi-specialty practice running an ACO versus another hospital. […]

X-Boxification of Healthcare

The lesson for healthcare providers is that new reimbursement models such as various accountable models (e.g., ACOs, Health Homes, etc.) will have entirely different success metrics. They will also have new competitors. For example, a hospital-based ACO is just as likely to be competing with a large multi-specialty practice running an ACO versus another hospital. […]

Never too old to start something

“I’m thinking about starting a group where immigrants and refugees can talk about their feelings. It’s important to be part of a community!” — Hedda Bolgar, 103-year-old practicing psychoanalyst and cofounder of the Hedda Bolgar Psychotherapy Clinic in Los Angeles This and other things to learn before turning 40! http://t.co/M4sXPEON

100 best CEOs of the world

HBR has published a list. As expected Steve Jobs and Jeff Bezos are on top of the list. What is impressive is that YC Yogeshwar (ITC) and Subir Raha(ONGC) are in the top 20. See the entire list here  

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