Some great insights from the book, Uncommon Service Companies that excel at service typically do a great job in four areas: identifying the attributes of service they’re competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Excellence requires sacrifice. […]
Some great insights from the book, Uncommon Service Companies that excel at service typically do a great job in four areas: identifying the attributes of service they’re competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Excellence requires sacrifice. […]
The lesson for healthcare providers is that new reimbursement models such as various accountable models (e.g., ACOs, Health Homes, etc.) will have entirely different success metrics. They will also have new competitors. For example, a hospital-based ACO is just as likely to be competing with a large multi-specialty practice running an ACO versus another hospital. […]
The lesson for healthcare providers is that new reimbursement models such as various accountable models (e.g., ACOs, Health Homes, etc.) will have entirely different success metrics. They will also have new competitors. For example, a hospital-based ACO is just as likely to be competing with a large multi-specialty practice running an ACO versus another hospital. […]
Ashwin Naik, co-founder and CEO of Vaatsalya Hospitals, a chain of affordable healthcare facilities in semi-urban and rural areas, said there is a big gap in quality healthcare in India. “As government hospitals are not funded enough, this is throwing up opportunities for entrepreneurs.” via Frugal innovation: Devi Shetty’s Narayana Hrudayalaya to conduct heart surgeries […]
We have been following the budget every year very closely, expecting some attractive incentives for the healthcare industry and sops for growing companies like Vaatsalya. While our position and expectations as an industry player has been highlighted in the media (Business Today, CNBC TV18), as a doctor, citzen of India and consumers, we also have […]
We have been following the budget every year very closely, expecting some attractive incentives for the healthcare industry and sops for growing companies like Vaatsalya. While our position and expectations as an industry player has been highlighted in the media (Business Today, CNBC TV18), as a doctor, citzen of India and consumers, we also have […]
Tie Summit 2009 showcases inspiring and innovative enterprising Indians and enterprises at the TiE Entrepreneurship Summit (TES), from December 21-23 2009, in line with the purpose of “Enterprising India: Changing the Nation, Leading the World”. The showcased enterprises and entrepreneurs would be diverse, dynamic and distinctive, and they would open our eyes, engage our imagination […]
Tie Summit 2009 showcases inspiring and innovative enterprising Indians and enterprises at the TiE Entrepreneurship Summit (TES), from December 21-23 2009, in line with the purpose of “Enterprising India: Changing the Nation, Leading the World”. The showcased enterprises and entrepreneurs would be diverse, dynamic and distinctive, and they would open our eyes, engage our imagination […]