Managers spend most of their time talking. Like wrenches for the plumber, words are our most frequently used tools of communication. But words don't always do the job. ashwin March 6, 2012 1 Comment Everyday Inspiration 0 http://blogs.hbr.org/cs/2012/03/when_words_fail.html?referral=00563&cm_mmc=em… Sent from BlackBerry® on Airtel Share:
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